Privacy Policy
1. General
At FunPik, we care about your personal data, so we have prepared this Privacy Policy to explain how we collect, use and share it.
This Privacy Policy ( “ Privacy Policy ” ) details the personal data IDESIGNLAB Co., Ltd. (“FunPik”,”IDESIGNLAB”, “we”, “us” or “our”) receives about you, how we process it and your rights and obligations in relation to your personal data. IDESIGNLAB Co., Ltd. a company registered at Room 303, Lime House, 24, Zandari-ro 3-an-gil, Mapo-gu, Seoul, Republic of Korea is the data controller for the purposes of the General Data Protection Regulation (“GDPR”) and any relevant local legislation (“Data Protection Laws”).
By using or accessing the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined here have the meanings set forth in the terms and conditions (the “ Terms and Conditions ” ), located at www.funpik.net. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days before the changes are made, and we will indicate the date these terms were last revised at the bottom of the Privacy Policy. Any revisions to this Privacy Policy will become effective at the end of that 7 day period.
2. Information We Collect
This Privacy Policy explains how we collect, use and share your personal data.
Information you provide
Through the registration process, you will provide us with your nickname, e-mail address. You will also provide us with your payment transaction information if you choose to pay for FunPik services.
Activity Data
When you use the Service, you will submit information. We will also generate data about your use of our Services including your engagement in educational activities on the Service. We also collect technical data about how you interact with our Services; for more information, see Cookies.
When you use FunPik in our app, we use a service named FullStory to log your activity. This provides us with a set of data and a session replay of your activity on FunPik in the form of a video. FullStory captures and analyzes your usage data to help us make your FunPik experience better.
We do record the User information data:
| User information | Nicknames |
| Email addressses | |
| Passwords | |
| Location |
We do record the following data:
| Tech Specs | Device type |
| Operating system | |
| Viewfinder size | |
| Script errors | |
| IP address |
| Learning Activity | learning purpose |
| Expected grade | |
| exam schedule | |
| study time | |
| Session progress | |
| Answers |
FunPik will not open network packets, but will have access to network usage statistics and the volume of network traffic.
Third Party Data
We also collect information about you from third parties. For more information, see Information obtained by Third Parties.
Product Research and Development
We may contact you to participate in product research activities. These may include surveys, interviews, and other types of feedback sessions. When you participate in these research activities, the information you provide will be used to test, improve, and develop our products. We will record the video, audio and text transcriptions of this feedback together with any additional contact information you provide and will retain this data for two years.
Please contact us at funpikhelp@gmail.com to:
1. Request more information about the research activities you have volunteered for.
2. Opt out of being contacted for research activities.
3. Request a copy of any research related data you have provided to us.
3. Cookies
When you use our mobile Application, we collect your device type, your device ID. The FunPik service does not collect Cookei from the web as it is served as a native iOS and Android app.
4. Use of information obtained by FunPik
FunPik may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the FunPik teaching methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.
FunPik may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.
We may also use your contact information to send you notifications regarding new services, offers and promotions offered by Funpik if you affirmatively consent to receive such communications.
When you register with FunPik, some of your information is made public and available at various locations including FunPik App. This will include the data from your Profile and Account (NickName, Location, Membership status, XP, Ranking, Daily Progress, Level, Skills). Your FunPik account email address is not shown publicly. Third party websites may be able to read, collect and use your public information for their own purposes.
Profile information is used by FunPik to be presented back to and edited by you when you access the Service and to be presented to other users.
FunPik uses this information to provide you with support, to send you essential notifications, to enforce our terms, conditions and policies, to communicate with you, to administer the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. FunPik’s Terms and Conditions provide the contractual lawful basis for these processing activities.
5. Sharing your personal data with third parties
FunPik shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.
We will provide personal data to hosting providers such as Amazon Web Services, search engine providers such as Google, and support providers such as Chainos.
These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to FunPik.
We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the FunPik name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.
If the ownership of all or substantially all of the FunPik business, or individual business units or assets owned by FunPik that are related to the Service, were to change, your personal data will be transferred to the new owner. In any such transfer of information, your personal data would remain subject to this section.
FunPik will share aggregate or anonymous data collected through the Service, including Activity Data, for purposes such as understanding or improving the service.
6. Data subject rights and data retention
You can manage your account settings at FunPik app
You also have the following rights in relation to the personal data we hold about you, unless provided otherwise by local law:
To request access to, or erasure of, the personal data we hold about you.
To request us to restrict the processing of the personal data we hold about you.
To object to us processing personal data relating to you.
Where you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
To export the personal data you have provided to FunPik in a format that can be transferred electronically to a third party.
To delete your account with FunPik by following the instructions available through the Service.
FunPik will retain your data until your account is deleted, after which point we will retain anonymous data collected through the Service, including Activity Data, which may be used by FunPik and shared with third parties in any manner.
Please note that some of these rights are not absolute. In some cases, we may refuse a request to exercise particular rights if complying with it meant that we are no longer able to meet our contractual obligation to provide you with particular products and services. We will keep you informed as to the actions that we can take when you make your request.
FunPik protects personal information in accordance with Republic of Korea laws and regulations, and in the event of a complaint, you can request a resolution to the following organizations.
- www.kopico.go.kr
- privacy.kisa.or.kr
- www.spo.go.kr
- cyberbureau.police.go.kr
If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
7. Third party websites and links
FunPik would like to inform you that anytime you click on links (including advertising banners), which take you to third party websites, you will be subject to the third parties’ privacy policies.
Please review the privacy policies of each website you visit to better understand their privacy practices.
Our Services contain links to other sites operated by third parties. FunPik does not control such other sites and is not responsible for their content, their privacy policies, or their use of personal data, including any personal or financial information collected by our third party payment processor to process payments for in-app purchases. FunPik’s inclusion of such links does not imply any endorsement of the content on such sites or of their owners or operators except as disclosed on the Services. Any information submitted by you directly to these third parties is subject to that third party’ s privacy policy.
8. Information security
FunPik has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, access credentials. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.
9. Do Not Track
The Service is not designed to respond to “do not track” signals sent by some browsers.
10. Contact Us
FunPik’s headquarters are located within the Republic of Korea at:
IDESIGNLAB Co., Ltd.
Room 303, Lime House, 24, Zandari-ro 3-an-gil, Mapo-gu, Seoul, Republic of korea
Phone: +82-2-6358-0033
For all data privacy inquiries and any questions or concerns you have about this Privacy Policy, please contact our Data Protection Officer at funpikhelp@gmail.com
For all support inquiries, please go to FunPik App Support.
Last revised on July 15rd, 2021